The different sections of Statement Contact Information are:
- Contact Information: In addition to OmegaFi’s customer service information, the chapter’s primary contact for finances appears on each statement. Remember to update the primary contact when officer elections occur.
- Statement Message: Customize a message that appears at the bottom of your member’s statements. Due to space limitations, there is a maximum character limit of 255.
- Delinquency Messages: If a member’s account is delinquent, it is necessary to provide written notification of their delinquency in accordance with consumer protection laws. Select the link to view examples of the delinquency messages that appear on statements.
You can view your chapter's Statement Contact Information under the Billing menu > Statement Details section > Statement Contact Information.