Delinquency Actions is a tool to document payment arrangements or notes about actions taken against delinquent members. It provides an at-a-glance view of information that directly relates to successful collections for members with a delinquent balance.
- Click on the member's row to view their Billing Detail.
- Export the Delinquency Actions into Excel.
- Use the 'Search' tool' at the top of the page to filter the view.
- Click the pencil icon to edit the action taken for a particular member.