When a user adds new members, and the user does not have user rights to manage billing, the new members do not have a billing group assignment. Additionally, if your new members are pulled in from another system, rather than being added manually, they will also not have a billing group assigned. It is important to assign billing groups immediately to ensure members are billed correctly and on time.
Follow the below steps to assign members without a billing group:
- Select a Billing Group from the drop-down box to pre-fill the 'Billing Group' for all members in the list. Although your selection pre-fills, you can edit each member's 'Billing Group' individually as appropriate.
- To select individual members, click the box next to the appropriate member's name, or to select all members, click the box next to 'Name' in the column header.
- Click Update Billing Group and their status will update.